If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-monkeypr's own words
My daughter got logged out of Roblox and when she went to sign in she couldn’t remember her password. I tried everything I could think of it was. I went and used the email address to reset password. We have done it * times and have yet to receive an email to reset password. Her username is Kawaii*SugarSweets and her email address is *****@***.com.
GetHuman-monkeypr did not yet indicate what ROBLOX should do to make this right.
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