If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-hotmeatc's own words
it was a normal day with my sister we decided to play roblox with nothing to do i went in to my account stormninja*** i did the password as usual then i waited for my sister to login into her account sky****** but she couldn't i tried everything i could think of but nothing worked so we gave up about some time later we discoverer that her account was hacked i tried to convince the hacker to give my sister's account back but the hacker would ether say no or not respond so can you please do something about this its been awhile now but me and my sister has had enough and if you don't believe us we have a youtube channel it is a small channel but we didn't care we did it for fun it is called DogeAmi doge i used another account for this channel but thats besides the point please help me and my sister
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