Roblox Studio Animate Script somehow Deleted... HELP! :(

GetHuman1456563's customer service issue with ROBLOX from October 2018

7 views | 11274 similar | 0 following
Help with my ROBLOX issue
First: share to improve GetHuman1456563's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1456563's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1456563 may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman1456563's own words
Roblox Studio:*During play mode, my avatar lost all of its animations other than the idle one. I'm actually unsure of how it is even playing considering the animate script was deleted somehow from my character model. I can copy the animate script from a different game(local file) and place it in my avatar model "Alfhakupo," but as soon as I leave play mode the script disappears*deletes itself. In other explorers in "new" games that I create, the animate script is there. I've spent a really long time trying to figure out where or what I did to delete it permanently from my Avatars Character Model in play mode... I really need help!! :( Please at least email me back when you start to work on my issue.
It's frustrating because any animations I try to customize or even have defaulted just DONT WORK! :(
Current ticket number is *******. I've replied to the email with * pictures to show you the comparisons of my problem and one that isn't the problem but I don't know how to fix it.
How GetHuman1456563 fixed the problem

We are waiting for GetHuman1456563 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1456563 fixes it.
This email address isn't valid


Roblox Studio
Customer service issue
Reported by GetHuman1456563
Oct 31st, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 11274 others
0 customers following this


GetHuman1456563 started working on this issue
Oct 31st, 2018 7:06am