Before contacting them, items GetHuman1456563 may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman1456563's own words
Roblox Studio:*During play mode, my avatar lost all of its animations other than the idle one. I'm actually unsure of how it is even playing considering the animate script was deleted somehow from my character model. I can copy the animate script from a different game(local file) and place it in my avatar model "Alfhakupo," but as soon as I leave play mode the script disappears*deletes itself. In other explorers in "new" games that I create, the animate script is there. I've spent a really long time trying to figure out where or what I did to delete it permanently from my Avatars Character Model in play mode... I really need help!! :( Please at least email me back when you start to work on my issue.
It's frustrating because any animations I try to customize or even have defaulted just DONT WORK! :(
Current ticket number is *******. I've replied to the email with * pictures to show you the comparisons of my problem and one that isn't the problem but I don't know how to fix it.
I have an issue with ROBLOX too
How GetHuman1456563 fixed the problem
We are waiting for GetHuman1456563 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.