In a game "Arc Of Reborn Elements," I bought every single gamepass. Now the game creato...

GetHuman1387744's customer service issue with ROBLOX from October 2018

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The issue in GetHuman1387744's own words
In a game "Arc Of Reborn Elements," I bought every single gamepass. Now the game creator ended the game. He doesn't work on it anymore and it is not updated. So I would love to have a refund on Robux if possible. I don't like the idea of about $**-** worth of Robux wasted on a dead game. So I request to receive all the Robux from the gamepasses. For proof, you can go check my account: "coolbroprox***", for bought gamepasses and to see that the game is shut down. I can't see how this is a "kid friendly game" if you spent Robux that literally became nothing like after a year. I have spent gamepasses on other games too that are dead and I would love to have a refund on Robux from them too. I hope this deed gets done Roblox. If you even reach out to me, a long lived fan of the game.

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ROBLOX

Customer service issue
Reported by GetHuman1387744
Oct 21st, 2018 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 10731 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman1387744 started working on this issue
Oct 21st, 2018 11:36pm
GetHuman1387744 indicated the issue is not fixed yet.
Oct 21st, 2018 11:36pm

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