Dear Sir*madam**We are the parents of ** year old Jaden Samuels**First of all it is imp...

GetHuman-presenta's customer service issue with ROBLOX from October 2018

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The issue in GetHuman-presenta's own words
Dear Sir*madam**We are the parents of ** year old Jaden Samuels**First of all it is important to say, we are not holding your company accountable or persuing any legal action, the fact that we are at fault for not enforcing the parental controls. All we want to know is what she has been up to on Roblox as we believe something or someone has seriously spooked her, the fact she had had * months* off school and she is saying someone is giving her a hard time regarding the game. We are now seeking counselling for Jaden and it would help immensely if we could have some feedback. Currently she is grounded and band from using Roblox therefore please reply to her parents Winston Samuels and Nicola Samuels. Her account is under the following email address**J*****@***.com**Mr Winston Samuels ***** *** ***
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ROBLOX

Customer service issue
Reported by GetHuman-presenta
Oct 18th, 2018 - a mon ago
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GetHuman-presenta started working on this issue
Oct 18th 2:57pm