Hola soy leslie estaba jugando con uno amigo en un obby cuando empez* a pasar cosas rar...

GetHuman-leslieit's customer service issue with ROBLOX from October 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-leslieit's own words
Hola soy leslie estaba jugando con uno amigo en un obby cuando empez* a pasar cosas raras y me sac* la aplicasion y cuando intente entrar me apareci* que ten*a que iniciar sesi*n otra vez ....pero no me dejaba Accesar normal como lo hac*a antes me ped*a mi contrase*a y como no la recuerdo NO me dejaba accesar creo que me hackearon mi cuenta ....me podr*an ayudar a recuperarla por favor Mil Gracias .
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ROBLOX

Customer service issue
Reported by GetHuman-leslieit
Oct 18th, 2018 - a mon ago
I have an issue with ROBLOX too
Fixed
Seen by 2 customers so far
Similar issue to 10489 others
0 customers following this
Items needed
Account holder name
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Email address on account
Timeline
GetHuman-leslieit started working on this issue
Oct 18th 12:32am
GetHuman-leslieit indicated the issue is not fixed yet.
Oct 19th 1:13am