When I just came back to my ROBLOX account it was logged out and I tried to put the pas...

GetHuman-sangdao's customer service issue with ROBLOX from October 2018

2 views
 | 
10240 similar
 | 
0 following
Help with my ROBLOX issue
How did GetHuman-sangdao do it?
Waiting to hear how GetHuman-sangdao fixed the problem to share with other customers.
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-sangdao's own words
When I just came back to my ROBLOX account it was logged out and I tried to put the password in that I created but it is saying invalid password my username is princess**lover so I think it has been hacked I have been trying and trying but it keeps saying invalid password and I am pretty sure that I put the correct password in so I am disappointed I don’t want to make a new account because I have ROBUX on the account I am on so please help me
GetHuman-sangdao did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-sangdao fixed the problem
We are waiting for GetHuman-sangdao to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would ROBLOX email you?
This email address isn't valid
Follow this issue
See how GetHuman-sangdao fixes it.
This email address isn't valid

ROBLOX

Customer service issue
Reported by GetHuman-sangdao
Oct 13th, 2018 - a mon ago
I have an issue with ROBLOX too
Fixed
Seen by 2 customers so far
Similar issue to 10240 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman-sangdao started working on this issue
Oct 13th 9:14am
GetHuman-sangdao confirmed the issue is fixed. Hooray!
Oct 13th 9:15am