bought robux for daughter. account is Littlecookie****. no robux is available even thou...

GetHuman-ddegraw's customer service issue with ROBLOX from September 2018

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Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-ddegraw's own words
bought robux for daughter. account is Littlecookie****. no robux is available even though when i redeemed it, shows the balance. this is the second time this has happened, only this time i am finding help to get my money's worth for what i purchased. email is *****@***.com, but phone call from real person would be extremely more pleasant, since emailing about my past issue did not get resolved. thanks
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ROBLOX

Customer service issue
Reported by GetHuman-ddegraw
Sep 24th, 2018 - 2 mons ago
I have an issue with ROBLOX too
Fixed
Seen by 1 customer so far
Similar issue to 9417 others
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Items needed
Account holder name
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Email address on account
Timeline
GetHuman-ddegraw started working on this issue
Sep 24th 4:16am
GetHuman-ddegraw indicated the issue is not fixed yet.
Sep 24th 4:17am