I was trying to play a server on ROBLOX and it said "lost connection please reconnect...

GetHuman-colincri's customer service issue with ROBLOX from September 2018

9385 similar
0 following
Help with my ROBLOX issue
First: share to improve GetHuman-colincri's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-colincri's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-colincri may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman-colincri's own words
I was trying to play a server on ROBLOX and it said "lost connection please reconnect" so I tried again and again and again and it never connected to the server so I looked at the forum and looked and the lost connection part, they said it might be your internet so I reconnected to my internet then it said you might not be using the up to date game so I looked and it is up to date, I even re-installed the game and still the same problem, I want this fixed where I do not get the same message over and over and I can play the game.
GetHuman-colincri did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-colincri fixed the problem
We are waiting for GetHuman-colincri to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would ROBLOX email you?
This email address isn't valid
Follow this issue
See how GetHuman-colincri fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-colincri
Sep 23rd, 2018 - 4 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 25 customers so far
Similar issue to 9385 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-colincri started working on this issue
Sep 23rd, 2018 12:05pm