I was trying to play a server on ROBLOX and it said "lost connection please reconnect...

GetHuman-colincri's customer service issue with ROBLOX from September 2018

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The issue in GetHuman-colincri's own words
I was trying to play a server on ROBLOX and it said "lost connection please reconnect" so I tried again and again and again and it never connected to the server so I looked at the forum and looked and the lost connection part, they said it might be your internet so I reconnected to my internet then it said you might not be using the up to date game so I looked and it is up to date, I even re-installed the game and still the same problem, I want this fixed where I do not get the same message over and over and I can play the game.
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ROBLOX

Customer service issue
Reported by GetHuman-colincri
Sep 23rd, 2018 - 2 mons ago
I have an issue with ROBLOX too
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Seen by 18 customers so far
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GetHuman-colincri started working on this issue
Sep 23rd 12:05pm