An unauthorised payment has been done via third party credit card (unknown person). We...

GetHuman1186243's customer service issue with ROBLOX from September 2018

Help with my ROBLOX issue
The issue in GetHuman1186243's own words
An unauthorised payment has been done via third party credit card (unknown person). We will like to pay this charges on the victim’s behalf. **We have already lodge a police report on this negligence action. We will like to settle this privately. **We need ROBLOX assistance, please call *** ********
GetHuman1186243 did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman1186243 fixed the problem
First, drop an email to the roblox website, and wait for them to issue a ticket no. *Next, you can contact ROBLOX at *-*** *** ****. Leave a voice message with the following information:**. Ticket no.**. Roblox username**. Caller’s name**. Email address**. A brief information on the issue.**Afterwich, you should be able to liaise with Roblox personnel via email.**Hope this answer helps!
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ROBLOX

Customer service issue
Reported by GetHuman1186243
Sep 23rd, 2018 - 3 mons ago
I have an issue with ROBLOX too
Fixed
GetHuman1186243 shared how to fix
Seen by 5 customers so far
Similar issue to 9377 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman1186243 started working on this issue
Sep 23rd 5:52am
GetHuman1186243 confirmed the issue is fixed. Hooray!
Sep 24th 3:31pm
GetHuman1186243 confirmed the issue is fixed. Hooray!
Sep 24th 5:40pm