Before contacting them, items GetHuman-shanecal may need:
Account holder name, Billing address, and Email address on account
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-shanecal's own words
Me and Captain*Devs* made a group that he owned and managed. We made a game that I managed called: "Zombie Simulator". Captain*Devs*'s account's password was recently hacked by: VibiusFuriusFusus and he used Captain*Devs*'s account to give our group: "Space Time Studios" to himself. He took all it's group funds. Kicked me out and has now taken the game we made on the group. If you can help me and Captain*Devs* I would be so grateful. Thankyou for your time.
GetHuman-shanecal did not yet indicate what ROBLOX should do to make this right.
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