Before contacting them, items GetHuman-jolamarc may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-jolamarc's own words
The problem: I got an email asking to change my roblox password except I don’t even know what Roblox is.
GetHuman-jolamarc did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-jolamarc fixed the problem
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