Before contacting them, items GetHuman1165801 may need:
Account holder name, Billing address, and Email address on account
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1165801's own words
I wanted to talk with someone to see who hacked into my account, to see if they had card information and to see who did this and to cancel this and CANCEL any other ACCESS with this company. I am an old women and will not use this type of account ever . I want to press charges on the person who continues doing this ... i continue trying to contact a customer rep. with no success. I just received a verification code of ******. I did not want an account and NO ONE has access to my account unless someone has hacked it. What passwords do I need to change to keep people out of my system. I keep changing them but they obviously continue signing in to adding things like this. My number is ***-***-****. I would rather receive a call. Sandy White
Im frustrated because this is a constant thing..if u have an issue..YOU CANT TALK TO A REAL PERSON.*I am sick n tired of people trying to steal my identity.
The name of the person who opened the account and their info so I can press charges.AND this acccount closed and BLOCKED FOREVER.
I have never been a customer, someone has hacked my computer and your computer appears so have no concerns since a person does not answer your phones.
Called numerous times, filled out complaint, filled out unresolved issue form....waiting to hear. In a couple hours or so will be contacting the Governor and the Trade Commissioner.
I have an issue with ROBLOX too
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