This morning my daughter got in her account only to see that there was a warning due to...

GetHuman-slmelm's customer service issue with ROBLOX from September 2018

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The issue in GetHuman-slmelm's own words
This morning my daughter got in her account only to see that there was a warning due to profanity that was used. Can you be more specific in when this actually happened because apparently it was noted that around * in the morning on **th, they showed what was found that she typed.*My daughter was asleep at that time.*She is also * years old.*I talked to her about this language & told her what was going on by that warning statement.*Obviously she didn’t know what was going on with the notice & why she couldn’t play.*I read her what was on the warning. I then had her check mark the box agreeing to the non harassing language.*However., is it possible to get a picture of the typed messages back & forth to apparently whomever she was talking with?*Because I believe my daughter is being wrongly accused.*Thank you *Sheila Moore

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ROBLOX

Customer service issue
Reported by GetHuman-slmelm
Sep 16th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 9107 others
0 customers following this

Timeline

GetHuman-slmelm started working on this issue
Sep 16th, 2018 8:21pm

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