Group was hacked, we tried doing something about it, here we are.
GetHuman1145735's customer service issue with ROBLOX from September 2018
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Help with my ROBLOX issue
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Before contacting them, items GetHuman1145735 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1145735's own words
Trying to do anything that will get the group back. ... Today while checking roblox groups I found out that the group I was in was hacked and a bunch of group members were given robux. Apparently the group was turned into a store for a different website, the old owner of the group was hacked and apparently he said he is locked out of his account.**Everything is just going down hill and we want it back to normal.***If you need proof of anything you can contact me via Gmail.
Barely anyone is trying to help.
Reverting ownership to the old owner.
Not to long ago, this has never happened to me.
We tried finding their gmail and contacting a store moderator.
I have an issue with ROBLOX too
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