Hello roblox I’m having issues when I’m trying to use my iTunes card on roblox for some...

GetHuman-dasiagra's customer service issue with ROBLOX from August 2018

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The issue in GetHuman-dasiagra's own words
Hello roblox I’m having issues when I’m trying to use my iTunes card on roblox for some money I cannot seem to get it to work and I can’t get it to work on computer or on the phone and it just says to email you when it when I tempted to do it on the phone and when it’s on the computer I do it it says me to do on Google and it just just completely does not do what I ask and I am trying to put in my pin on iTunes for my iTunes card but it still continues to not work and I struggle and it’s just getting on my nerves and I we tried it I waited like ** minutes when I try to do it on the phone but it just still wouldn’t work and I just wanted to see if you could fix it and I would like you to fix it to give more of A detailed way to I can do it on the computer or the phone with an iTunes card because the way it is on Google it is kind of confusing and I don’t really understand how I could do it in is really old so maybe if you could update that it would be really great so I personally can understand it and maybe others to if probably ever have a problem they can also read it and they can you know I understand because the one that is on Google it is showing the pictures but it’s only showing the one that looks like an old old old page for a phone on ROBLOX and on the ROBLOX place and for the money on roblox and I just want to ask if you could update that or you could personally help me you don’t have to do it on Google or you can because if others have any of the same problems I personally have them maybe they can relate and they could see this but if you could email me back and maybe tell me a way to do it on computer or like how to fix this problem on the phone if that is possible or if it’s possible as well on the computer maybe you could please do that for me and I am I only have the iTunes card I don’t have it on anything I don’t have money on the iTunes app I just have the iTunes card so if you could tell me how I could just like do that then maybe that be great thank you bye.
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ROBLOX

Customer service issue
Reported by GetHuman-dasiagra
Aug 25th, 2018 - 4 mons ago
I have an issue with ROBLOX too
Fixed
Seen by 6 customers so far
Similar issue to 7958 others
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Timeline
GetHuman-dasiagra started working on this issue
Aug 25th 3:28am
GetHuman-dasiagra indicated the issue is not fixed yet.
Aug 25th 4:29am
GetHuman-dasiagra indicated the issue is not fixed yet.
Aug 25th 5:57am
GetHuman-dasiagra indicated the issue is not fixed yet.
Aug 25th 5:57am
GetHuman-dasiagra indicated the issue is not fixed yet.
Aug 25th 9:17pm