I have been tring to contact this company for over a week.My credit card was alwas aske...

GetHuman-tashalra's customer service issue with ROBLOX from August 2018

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Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-tashalra's own words
I have been tring to contact this company for over a week.My credit card was alwas asked to be left in the system.I have always entered no.I recieved a fraud alert on my account from my bank.within * hours my bank print out which took place in the middle of the night shows me that ***.** was taken out of my bank account by an un autherized user.I am the only person on my bank account.I am ** years old on a fixed income on disability.I have all my printouts in front of me.I am beside my self.I have bought robucks in the past for my GRAND daughter but,if you look at my account I have never spent more then **.** a month.my print out shows costs from .**cents to **.** repeatedly in the middle of the night.I did not request this from your company and I am doing everything I can to contact you.Ive been tring since the day the bank notified me.I expect my account to be refunded the ***.** I did not do or authorize.This money is basicly what I live on and has caused me so much financal hardship.and I can never ever find anyone to discuss this with.Ive been on hold * days in a row.I will turn thos over to a lawyer if nessacery.I would like to resolve this matter as soon as possible and as simple as possible please contact me back and please put this money back in my account.I can be reached at ***-***-****. Or **********.My address is *** *th ave Cando Nd ***** myName is Victoria Pederson I ecpect I will hear from you before the end of your business day.This is my *th attempt to resolve this.Sincerly Victoria
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ROBLOX

Customer service issue
Reported by GetHuman-tashalra
Aug 24th, 2018 - 4 mons ago
I have an issue with ROBLOX too
Fixed
Seen by 8 customers so far
Similar issue to 7916 others
0 customers following this
Items needed
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Timeline
GetHuman-tashalra started working on this issue
Aug 24th 4:40pm
GetHuman-tashalra indicated the issue is not fixed yet.
Aug 24th 8:31pm
GetHuman-tashalra indicated the issue is not fixed yet.
Aug 24th 8:34pm
GetHuman-tashalra indicated the issue is not fixed yet.
Sep 6th 6:11pm
GetHuman-tashalra indicated the issue is not fixed yet.
Sep 6th 6:12pm
GetHuman-tashalra indicated the issue is not fixed yet.
Sep 6th 6:13pm