i forget my password and forget add email

GetHuman-lindaxuy's customer service issue with ROBLOX from August 2018

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Account holder name, Billing address, and Email address on account
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-lindaxuy's own words
The problem: i forget my password and forget add email
GetHuman-lindaxuy did not yet indicate what ROBLOX should do to make this right.
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ROBLOX

Customer service issue
Reported by GetHuman-lindaxuy
Aug 22nd, 2018 - 3 mons ago
I have an issue with ROBLOX too
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Seen by 3 customers so far
Similar issue to 7766 others
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Timeline
GetHuman-lindaxuy started working on this issue
Aug 22nd 6:42am