username and email do not work. Someone hacked my account and is using it online*my us...
GetHuman-tankthed's customer service issue with ROBLOX from August 2018
Help with my ROBLOX issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-tankthed's own words
username and email do not work. Someone hacked my account and is using it online*my username was Wester*X and I need my account password reset.
GetHuman-tankthed did not yet indicate what ROBLOX should do to make this right.
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How GetHuman-tankthed fixed the problem
Just email roblox the response and say and they’ll give us your option for your first purchase on roblox
Please help with my ROBLOX issue
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