Basically a few months ago I had an account called coolpikahugirl and it got hacked by...

GetHuman1020848's customer service issue with ROBLOX from August 2018

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The issue in GetHuman1020848's own words
Basically a few months ago I had an account called coolpikahugirl and it got hacked by a girl called kimsimger* and using my other account I solved it but it took a while so I’m the mean time I messeged u guys but u didn’t respond until a month later locking both people out the account and giving a link in an email saying to follow it to sort my account but it said it failed and everytime I report it or email U guys it fails and u never respond with anything useful, the account is spelt wrong for a reason it is meant to be coolpikahugirl
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ROBLOX

Customer service issue
Reported by GetHuman1020848
Aug 21st, 2018 - a mon ago
I have an issue with ROBLOX too
Fixed
Seen by 3 customers so far
Similar issue to 7739 others
0 customers following this
Items needed
Account holder name
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Email address on account
Timeline
GetHuman1020848 started working on this issue
Aug 21st 10:20pm
GetHuman1020848 indicated the issue is not fixed yet.
Aug 21st 10:21pm