They hacked into my account and changed my email so. I cannot log in :(

GetHuman1020734's customer service issue with ROBLOX from August 2018

Help with my ROBLOX issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1020734's own words
The problem: They hacked into my account and changed my email so. I cannot log in :(
GetHuman1020734 did not yet indicate what ROBLOX should do to make this right.
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ROBLOX

Customer service issue
Reported by GetHuman1020734
Aug 21st, 2018 - 3 mons ago
I have an issue with ROBLOX too
Fixed
Seen by 5 customers so far
Similar issue to 7733 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman1020734 started working on this issue
Aug 21st 9:51pm
GetHuman1020734 indicated the issue is not fixed yet.
Sep 6th 9:08pm