dear, ROBLOX I need your help because my chillinshark** account got stolen all I rememb...

GetHuman-izaiahle's customer service issue with ROBLOX from August 2018

Help with my ROBLOX issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-izaiahle's own words
dear, ROBLOX I need your help because my chillinshark** account got stolen all I remember was a female roblox player sent me a link and the link showed the exact roblox login page so I tried to login into that page and it said error *** can't be found and she stole my roblox info what ever currently happens to my account right now is not my responsibility*(for users according to a person that sent a tip that I read "ROBLOX cannot help recover your account" ROBLOX has a ROBLOX support thing for account theft so which what ever user sent me a tip I cannot decide to disagree or agree with the tip*comment)
(for users according to a person that sent a tip that I read "ROBLOX cannot help recover your account" ROBLOX has a ROBLOX support thing for account theft or for some other specific reason so which ever user sent me a tip I cannot decide to disagree or agree with the tip*comment)
GetHuman-izaiahle did not yet indicate what ROBLOX should do to make this right.
well the only things I have tried was sending ROBLOX a email also trying the ROBLOX support I do not know if even this recovery process will work because ROBLOX uses bots to send messages and more to users like me which Id(I don't) even know why ROBLOX would have a current policy about not recovering accounts because do they even care about the users who play ROBLOX? or are they stupid pieces of TRASH!
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ROBLOX

Customer service issue
Reported by GetHuman-izaiahle
Aug 12th, 2018 - 7 mons ago
I have an issue with ROBLOX too
Fixed
Seen by 3 customers so far
Similar issue to 7116 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman-izaiahle started working on this issue
Aug 12th, 2018 2:33am
GetHuman-izaiahle indicated the issue is not fixed yet.
Aug 14th, 2018 3:34am
GetHuman-izaiahle indicated the issue is not fixed yet.
Aug 14th, 2018 3:44am