my best friend had a really good account and one day he was on a game and a guy asked f...

GetHuman-heidicak's customer service issue with ROBLOX from August 2018

7026 similar
0 following
Help with my ROBLOX issue
First: share to improve GetHuman-heidicak's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-heidicak's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-heidicak may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-heidicak's own words
my best friend had a really good account and one day he was on a game and a guy asked for his password so he can give my friend robux so my friend gave the guy his password and he stole the account by changing the password! he was so upset so i was determined to find out the new pass that the hacker changed it too and never found it! i found out u can do this and here i am now i hope u can help my friend!*the hackers name:bootrp my friend hacked account:robloxrox****
GetHuman-heidicak did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-heidicak fixed the problem
We are waiting for GetHuman-heidicak to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
What Do I Do If My Roblox Account Was Hacked?How Do You Change Your Username and Password on Roblox?How Do I Report Missing Robux to Roblox?What Do I Do If My Roblox Account Was Hacked?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-heidicak fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-heidicak
Aug 10th, 2018 - a yr ago
I have an issue with ROBLOX too
Not resolved
Seen by 2 customers so far
Similar issue to 7026 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-heidicak started working on this issue
Aug 10th, 2018 8:59pm