I woke up at * only to find myself logged out of my roblox account. I thought oh an upd...

GetHuman-jollyjoe's customer service issue with ROBLOX from August 2018

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The issue in GetHuman-jollyjoe's own words
I woke up at * only to find myself logged out of my roblox account. I thought oh an update and i checked to see there was no update so i put in my pass as always and it didn't work, i figured since i was tired i entered it wrong but after *-* times i tried resetting.. It said this email has no account linked to it. I immediately checked my account on the web from a new acc and to my surprise i was hacked.. The person took all of my limiteds and even friended himself, please help before they do even more stuff to my account
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ROBLOX

Customer service issue
Reported by GetHuman-jollyjoe
Aug 9th, 2018 - a yr ago
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Seen by 11 customers so far
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Timeline
GetHuman-jollyjoe started working on this issue
Aug 9th, 2018 9:25pm
GetHuman-jollyjoe indicated the issue is not fixed yet.
Aug 9th, 2018 11:13pm
GetHuman-jollyjoe indicated the issue is not fixed yet.
Aug 10th, 2018 12:11am
GetHuman-jollyjoe confirmed the issue is fixed. Hooray!
Aug 10th, 2018 11:57pm