Lately my account has been hacked. * days ago around **:** Pm I got an automatic email...

GetHuman-jeheiblo's customer service issue with ROBLOX from August 2018

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The issue in GetHuman-jeheiblo's own words
Lately my account has been hacked. * days ago around **:** Pm I got an automatic email saying: * step has been deactivated on your account etc, but I didn't do that, so I tried logging in and my password wouldn't work a few times, so I tried every password I possibly knew and I couldn't log in. I have emailed you already and I got an email back saying I can do password reset. I tried that, but when I fill in my email I exactly had on my Roblox account my Roblox account doesn't show up. The hacker has also changed the email and I can do nothing. I hope you guys can get it back for me. If you need more detalk you can call my Phone number and I will answer as fast as possible, Phone number: **********.**Sincerely,*Jorn***nl owner of the Roblox account Jorn***nl.
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What Do I Do If My Roblox Account Was Hacked?How Do You Change Your Username and Password on Roblox?How Do I Report Missing Robux to Roblox?What Do I Do If My Roblox Account Was Hacked?
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ROBLOX

Customer service issue
Reported by GetHuman-jeheiblo
Aug 8th, 2018 - a yr ago
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Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman-jeheiblo started working on this issue
Aug 8th, 2018 6:43pm
GetHuman-jeheiblo indicated the issue is not fixed yet.
Aug 8th, 2018 10:32pm
GetHuman-jeheiblo confirmed the issue is fixed. Hooray!
Aug 8th, 2018 10:34pm