Before contacting them, items GetHuman962454 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman962454's own words
I can’t get in to my Roblox account Kit*** I’ve been trying for months and I spent a lot of money on that account!!!
GetHuman962454 did not yet indicate what ROBLOX should do to make this right.
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How GetHuman962454 fixed the problem
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