I am a parent looking for urgent help. I've reached out to you previously with no assistance. I purchased my son a new ipad and when he downloaded Roblox it is asking him to sign in to recover all the progress he is made with the game and the hundreds of dollars I have spent on this game for him over the years. I dont know that he ever set it up correctly with a email or phone number but I dont want to lose everything we have spent. His username is UptightLandonK
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