My account is "Sam*****" and I couldn't log into my account one day and it said my pass...

GetHuman-anessalo's customer service issue with ROBLOX from July 2018

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The issue in GetHuman-anessalo's own words
My account is "Sam*****" and I couldn't log into my account one day and it said my password was wrong when I KNEW it was right.So I created a new account and searched my "Sam*****" account in players and my account had a whole new character,bio,and follows different people but most of the things I left like some of the people that I follow and favorite games are the so I KNOW my account has been HACKED.Please get in back.
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ROBLOX

Customer service issue
Reported by GetHuman-anessalo
Jul 23rd, 2018 - 10 mons ago
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Timeline
GetHuman-anessalo started working on this issue
Jul 23rd, 2018 3:36pm
GetHuman-anessalo indicated the issue is not fixed yet.
Jul 23rd, 2018 8:40pm