my account GeorgeDaGreat** got hacked

GetHuman-danigeor's customer service issue with ROBLOX from July 2018

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Waiting to see what went wrong with our suggestion for how to get ROBLOX help.
Before contacting them, items GetHuman-danigeor may need:
Account holder name, Billing address, and Email address on account
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-danigeor's own words
The problem: my account GeorgeDaGreat** got hacked
GetHuman-danigeor did not yet indicate what ROBLOX should do to make this right.
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ROBLOX

Customer service issue
Reported by GetHuman-danigeor
Jul 14th, 2018 - 5 mons ago
I have an issue with ROBLOX too
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Seen by 1 customer so far
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Timeline
GetHuman-danigeor started working on this issue
Jul 14th 8:40am