my account GeorgeDaGreat** got hacked

GetHuman-danigeor's customer service issue with ROBLOX from July 2018

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Account holder name, Billing address, and Email address on account
What went wrong?
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Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue and preferred resolution, in GetHuman-danigeor's own words:
The problem I ran into: my account GeorgeDaGreat** got hacked
I trust that ROBLOX will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-danigeor
Jul 14th, 2018 - a mon ago
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GetHuman-danigeor started working on this issue
Jul 14th 8:40am