so my friend got hacked then an * later i got hacked and cant log in i tried so many ti...

GetHuman-jonnobye's customer service issue with ROBLOX from July 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-jonnobye's own words
so my friend got hacked then an * later i got hacked and cant log in i tried so many times, the account name is jonathan******* and i have bought robux before i tried to change my password put i dont think my email is on my account , not even my phone number, my name is Jonathan and im ** years old, please help im scared, if u need to email me my email is "*****@***.com"
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ROBLOX

Customer service issue
Reported by GetHuman-jonnobye
Jul 11th, 2018 - a yr ago
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Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman-jonnobye started working on this issue
Jul 11th, 2018 4:20pm