I have just had my son age ** ring me up absolutely sobbing his heart out. He is a very...

GetHuman849268's customer service issue with ROBLOX from July 2018

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The issue in GetHuman849268's own words
I have just had my son age ** ring me up absolutely sobbing his heart out. He is a very keen user of roblox and suffers with bad anxiety. He uses roblox as a release to take his mind of things. He has been playing for years and had built up some good friendships which he finds hard to do in real life. Over the years I have spent a lot of money on here on robux and turbo builders club. I do this as I know how much my son enjoys this game and finds its a release for him. His user name is II*Stamp*OspreayII. He has informed me his account has been terminated for the reason of something to do with copyright. He has told me he really didn't know he was doing something wrong because he wouldn't of done this if he thought it was breaking the rules. I know on a few occasions he has had a few users pier pressuring him to upload things. Now my son doesn't see them as them doing anything wrong as he thinks everyone is his friend. So if he has broken the rules all I can think of is he was encouraged to do this. As he is so scared to break any rules of anything. Please could you reinstate his account and I can assure you I shall be monitoring the account even more so then normal. I thankyou for your time and I hope we can resolve this issue as I have a very upset young boy.

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ROBLOX

Customer service issue
Reported by GetHuman849268
Jul 4th, 2018 - 4 years ago
Fixed
Seen by 12 customers so far
Similar issue to 4480 others
0 customers following this
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Timeline

GetHuman849268 started working on this issue
Jul 4th, 2018 4:19pm
GetHuman849268 indicated the issue is not fixed yet.
Jul 4th, 2018 8:42pm
GetHuman849268 indicated the issue is not fixed yet.
Jul 5th, 2018 5:30pm