So, I accidentally made a mistake to think that there was some unauthorized charges on...

GetHuman-snqkeyaa's customer service issue with ROBLOX from June 2018

Help with my ROBLOX issue
The issue in GetHuman-snqkeyaa's own words
So, I accidentally made a mistake to think that there was some unauthorized charges on my payment. But it was actually my brother who wants to buy more robux, and I actually gave him permission to buy some. So, when I told ROBLOX about the unauthorized charges, they immediately close my brother’s account. It’s been a year and a half and I’m still trying to get it back.
GetHuman-snqkeyaa did not yet indicate what ROBLOX should do to make this right.
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ROBLOX

Customer service issue
Reported by GetHuman-snqkeyaa
Jun 25th, 2018 - 6 mons ago
I have an issue with ROBLOX too
Fixed
Seen by 12 customers so far
Similar issue to 3981 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman-snqkeyaa started working on this issue
Jun 25th 7:31pm
GetHuman-snqkeyaa indicated the issue is not fixed yet.
Jun 26th 1:59pm
GetHuman-snqkeyaa indicated the issue is not fixed yet.
Jun 26th 2:00pm
GetHuman-snqkeyaa indicated the issue is not fixed yet.
Jun 26th 2:00pm
GetHuman-snqkeyaa indicated the issue is not fixed yet.
Jun 26th 2:01pm
GetHuman-snqkeyaa indicated the issue is not fixed yet.
Jun 26th 10:16pm