Before contacting them, items GetHuman817306 may need:
Account holder name, Billing address, and Email address on account
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman817306's own words
What happened is that I Baught *,*** robux and know it is gone and I was going to ask if you can give it back to me my name is blue*goose*
GetHuman817306 did not yet indicate what ROBLOX should do to make this right.
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