i was hacked back in January and i was really sad the fact i was hacked and the account...

GetHuman-hcknothe's customer service issue with ROBLOX from June 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
i was hacked back in January and i was really sad the fact i was hacked and the account name is hckno that is the account that was hacked i will love to have it back i spent so much robux on it i have an account i use right now wich is hcknothethird pleas respound i really love roblox
I trust that ROBLOX will make this right and come up with a resolution that is fair.
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ROBLOX

Customer service issue
Reported by GetHuman-hcknothe
Jun 25th, 2018 - 2 mons ago
I have an issue with ROBLOX too
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Seen by 3 customers so far
Similar issue to 3948 others
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Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman-hcknothe started working on this issue
Jun 25th 2:34am
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Jun 25th 2:34am
GetHuman-hcknothe shared this issue with your circles on Google+
Jun 25th 2:36am
GetHuman-hcknothe shared this issue with your circles on Google+
Jun 25th 2:40am
GetHuman-hcknothe indicated the issue is not fixed yet.
Jun 25th 2:55pm