Well one day I was playing Roblox and logged out of my account to let my brother play o...

GetHuman811625's customer service issue with ROBLOX from June 2018

3829 similar
1 following
Help with my ROBLOX issue
First: share to improve GetHuman811625's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman811625's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman811625's own words
Well one day I was playing Roblox and logged out of my account to let my brother play on it. Once I tried to log bsck in, It said password not matched. I did the I am not a robot test and it didn't do any better. And I know the username that did this. It is rustricsupercena*. And my username is snoopydoggogles. I would like you to ban him for * days.
GetHuman811625 did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman811625 fixed the problem
We are waiting for GetHuman811625 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman811625 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman811625
Jun 22nd, 2018 - a yr ago
I have an issue with ROBLOX too
Not resolved
Seen by 17 customers so far
Similar issue to 3829 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Email address on account
GetHuman811625 started working on this issue
Jun 22nd, 2018 8:34pm