Well one day I was playing Roblox and logged out of my account to let my brother play o...

GetHuman811625's customer service issue with ROBLOX from June 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman811625's own words
Well one day I was playing Roblox and logged out of my account to let my brother play on it. Once I tried to log bsck in, It said password not matched. I did the I am not a robot test and it didn't do any better. And I know the username that did this. It is rustricsupercena*. And my username is snoopydoggogles. I would like you to ban him for * days.
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ROBLOX

Customer service issue
Reported by GetHuman811625
Jun 22nd, 2018 - a yr ago
I have an issue with ROBLOX too
Not resolved
Seen by 17 customers so far
Similar issue to 3829 others
1 customer following this
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Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman811625 started working on this issue
Jun 22nd, 2018 8:34pm