Over the past year, your company has REPEATEDLY charged unauthorized fees to all of my...

GetHuman-amberbut's customer service issue with ROBLOX from June 2018

2 views
 | 
3338 similar
 | 
0 following
Help with my ROBLOX issue
First: share to improve GetHuman-amberbut's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-amberbut's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-amberbut may need:
Account holder name, Billing address, and Email address on account
Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-amberbut's own words
Over the past year, your company has REPEATEDLY charged unauthorized fees to all of my accounts across the board including multiple different credit cards, Paypal, even WIPED OUT MY PERSONAL CHECKING ACCOUNT. I have had my computers professionally cleansed, the latest virus protections on all of my devices but it NEVER fails as soon as I activate a credit card, BOOM you start racking up my charges. I am a single ** year old woman that does NOT play your games. I'm sick and tired of ONLINE THEFT and having to REPEATEDLY discontinue credit cards and change account numbers so this is my final plea. I have phoned you and you wouldn't even be the slightest bit cordial. This is your written notice to CEASE AND DESIST any billing to any single one of my accounts as I AM NOT YOUR CUSTOMER. Take note of my name because I am DONE with this. I will be filing POLICE reports AGAIN. *Amber M. Butler
GetHuman-amberbut did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-amberbut fixed the problem
We are waiting for GetHuman-amberbut to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would ROBLOX email you?
This email address isn't valid
Follow this issue
See how GetHuman-amberbut fixes it.
This email address isn't valid

ROBLOX

Customer service issue
Reported by GetHuman-amberbut
Jun 15th, 2018 - 9 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 2 customers so far
Similar issue to 3338 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-amberbut started working on this issue
Jun 15th, 2018 2:44pm