If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-macielja's own words
My roblox name is jafet*** is someone is playing on my account and stelling my stuff and put the * step thing and he was going to give me robux but then he got in my account and just hack so ban my account also the guys roblox account starts with Noah and just ban my account now plz and help me get it back I am kid I know but plz I help your game get *k each month to play it will I try but plz also he had a friend and he give him robux so ban the guy
GetHuman-macielja did not yet indicate what ROBLOX should do to make this right.
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