Hello, **I have noticed unauthorized transactions on my debit card. **On June **th, the...

GetHuman-rosyzaf's customer service issue with ROBLOX from June 2018

Help with my ROBLOX issue
Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-rosyzaf's own words
Hello, **I have noticed unauthorized transactions on my debit card. **On June **th, there are * transactions of $*.**.*On June *th, there is one transaction of $**.** and another of $*.**. *On June *th, there are * transactions of $**.** each and one of $*.**.*On June *th, there is one transaction of $**.**, second $*.**, and third $*.**. *On June *th, there is one transaction of $**.** under Xsolla. **I believe that my ** year old son has used my bank card without my permission and your system did not require a password to prevent him from making transactions. **I would greatly appreciate it if you could reimburse these transactions and take steps to prevent this from happening again. His account ID is ******** and his username is YOLOSWAG***mate. **Thank you for your cooperation in advance.*Please contact me ASAP to resolve this issue.**Dr. Rosy Zafar
GetHuman-rosyzaf did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-rosyzaf fixed the problem
We are waiting for GetHuman-rosyzaf to fix the problem and share the solution with the rest of us customers.
Please help with my ROBLOX issue
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would ROBLOX email you?
This email address isn't valid

ROBLOX

Customer service issue
Reported by GetHuman-rosyzaf
Jun 13th, 2018 - 9 mons ago
I have an issue with ROBLOX too
Fixed
Seen by 89 customers so far
Similar issue to 3221 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman-rosyzaf started working on this issue
Jun 13th, 2018 7:50pm
GetHuman-rosyzaf indicated the issue is not fixed yet.
Jun 14th, 2018 12:41am
GetHuman-rosyzaf indicated the issue is not fixed yet.
Jun 16th, 2018 6:30pm
GetHuman-rosyzaf indicated the issue is not fixed yet.
Jun 16th, 2018 6:33pm
GetHuman-rosyzaf indicated the issue is not fixed yet.
Jun 16th, 2018 6:48pm
GetHuman-rosyzaf indicated the issue is not fixed yet.
Jun 17th, 2018 2:16am