please help me i was hacked by a user this week the nick of the user who hacked me nick...

GetHuman773103's customer service issue with ROBLOX from June 2018

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Account holder name, Billing address, and Email address on account
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman773103's own words
please help me i was hacked by a user this week the nick of the user who hacked me nick:hatty*hattington and the nick of my account that was hacked nick:JuliaCristina** my account is wearing glasses and pink unicorn cap please help me recover my account im desperate crying the days the worst is that i forgot to put my email on this account for that reason im not getting her back if they can contact me send me a menssage on the number ****-****
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ROBLOX

Customer service issue
Reported by GetHuman773103
Jun 11th, 2018 - 9 mons ago
I have an issue with ROBLOX too
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Seen by 3 customers so far
Similar issue to 3096 others
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Timeline
GetHuman773103 started working on this issue
Jun 11th, 2018 7:18pm