If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-clayschu's own words
My Roblox account CtBeastXx* got hacked. It was my fault I fell for a trick. He said he was a admin for a game and he would add currency. He had a lot of it so I believed him. I gave him my account, and well now Im here. I know Im really dumb for doing that I will never fall for it again. I have no proof to get it back. I bought all my robux and builders club stuff on my iPad with apple cards. he has taken over the account he put his own password, email, and all the other stuff. Im am really sad. Can you try and get my account back for me? Ive spent a lot of money on it. ***Thank you.
GetHuman-clayschu did not yet indicate what ROBLOX should do to make this right.
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