Hi, somebody has hacked my daughters account and she is really upset about it, her acco...
GetHuman766013's customer service issue with ROBLOX from June 2018
Help with my ROBLOX issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman766013's own words
Hi, somebody has hacked my daughters account and she is really upset about it, her account name is mariam**** and she was repeatedly asked for her password by Jennyuk, she eventually gave it and she has no access to her account now. My daughter had lots of items and spent a lot of robux during her time using the account. We would like the account password changed and it can be emailed to the email account registered on the account.
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