Before contacting them, items GetHuman-shortm may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-shortm's own words
There is a game, called The Underground War created by Stickmasterluke, that is hacked and my ** year old sister is playing and they gave her a boys part. This is not acceptable and it is needed to be fixed. We have screen shots of everything. They are covering the screen with inappropriate words and other images. My parents will not be happy because there was probably other little kids playing. If u would like to get in contact with me call **** *** ***. I know this isn’t your fault but it needs to be fixed ASAP.
GetHuman-shortm did not yet indicate what ROBLOX should do to make this right.
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