Money was taken from my card n I need it back.I don't even have the game install

GetHuman751777's customer service issue with ROBLOX from June 2018

Help with my ROBLOX issue
The issue in GetHuman751777's own words
The problem: Money was taken from my card n I need it back.I don't even have the game install
GetHuman751777 did not yet indicate what ROBLOX should do to make this right.
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ROBLOX

Customer service issue
Reported by GetHuman751777
Jun 6th, 2018 - 4 mons ago
I have an issue with ROBLOX too
Fixed
Seen by 2 customers so far
Similar issue to 225 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman751777 started working on this issue
Jun 6th 2:49pm
GetHuman751777 indicated the issue is not fixed yet.
Jun 6th 2:49pm