i have this account that got hacked his name is peterparker****** and i put my email an...

GetHuman754371's customer service issue with ROBLOX from June 2018

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Help with my ROBLOX issue
Before contacting them, items GetHuman754371 may need:
Account holder name, Billing address, and Email address on account
GetHuman754371's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue and preferred resolution, in GetHuman754371's own words:
i have this account that got hacked his name is peterparker****** and i put my email and it only shows my new accounts profile
I trust that ROBLOX will make this right and come up with a resolution that is fair.
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ROBLOX

Customer service issue
Reported by GetHuman754371
Jun 5th, 2018 - 2 mons ago
I have an issue with ROBLOX too
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Seen by 2 customers so far
Similar issue to 527 others
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Timeline
GetHuman754371 started working on this issue
Jun 5th 11:19pm