We made a purchase, and PAID a $*.** fee for *** robux. Got the payment successful mess...

GetHuman-irocz's customer service issue with ROBLOX from June 2018

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The issue in GetHuman-irocz's own words
We made a purchase, and PAID a $*.** fee for *** robux. Got the payment successful message. We did not not receive the *** robux. The user ID is SlopingKiller**. The purchase was made today Monday, June *, ****. I'm sure you can see it on the account. I would like you to load the *** robux on the account, and possibly a comp for the inconveniences. My son is a DEDICATED user, and you have disappointed him TREMENDOUSLY. Maybe you could double, or triple it for him.
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ROBLOX

Customer service issue
Reported by GetHuman-irocz
Jun 5th, 2018 - a yr ago
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Seen by 3 customers so far
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Timeline
GetHuman-irocz started working on this issue
Jun 5th, 2018 1:09am
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Jun 5th, 2018 1:09am