My account was deleted for unauthorized*disputed charges but I made them myself and my...

GetHuman-jaedonsh's customer service issue with ROBLOX from July 2018

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The issue in GetHuman-jaedonsh's own words
I contacted google play immediately after this happened and things got sorted out I told them everything that went down and we got things sorted out. ... My account was deleted for unauthorized*disputed charges but I made them myself and my sibling refunded some of them. My user is CoolBurger*** I already got this sorted out with google play * months ago I do not know what I did wrong and want to play roblox again.
They do not realize that I was the person who made these purchases and my younger sibling was the one who refunded the purchases for a totally different game.
just by email that is: *****@***.com
I have been a roblox player since ******** and i really enjoy the game. What I expect to happen is at least get a reply back.
I will try calling them tonight or tomorrow.
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ROBLOX

ROBLOX
Customer service issue
Reported by GetHuman-jaedonsh
Jul 5th, 2018 - 4 years ago
Fixed
Seen by 7 customers so far
Similar issue to 4524 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman-jaedonsh started working on this issue
Jul 5th, 2018 2:56am
GetHuman-jaedonsh indicated the issue is not fixed yet.
Jul 5th, 2018 3:57am
GetHuman-jaedonsh indicated the issue is not fixed yet.
Jul 6th, 2018 4:20am

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