Pasa que yo estaba buscando cosas en el catalogo por medio de la pagina en google, no e...

GetHuman680632's customer service issue with ROBLOX from May 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman680632's own words
Pasa que yo estaba buscando cosas en el catalogo por medio de la pagina en google, no en la aplicaci*n, entonces vi un "anuncio" o "comercial" de un mapa que supuestamente te regalaba robux gratis, yo entr* al mapa y era un mapa tipo parkour, entonces dentro del mismo mapa me apareci* algo asi como una pagina para yo poner mi cuenta y que a cambio me darian miles de robux... yo confie en la pagina por que tenia el logo de roblox y cosas de certificado, entonces me sac* de mi cuenta, intente entrar a mi cuenta y ya no me dejaba, me decia que la contrase*a no es correcta , intent* cambiarla con gmail y mi correo electr*nico, pero me decia que mi correo electronico no existe!! Estoy muy triste y enojado por que yo ya tenia dinero real gastado en el juego, ya habia gasta casi $*** pesos mexicanos en el juego a cambio de robux, ya tenia accesorios y cosas asi... Porfavor, ayudenme, al menos devuelvanme mi dinero o mi cuenta pero hagan algo porfavor!
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ROBLOX

Customer service issue
Reported by GetHuman680632
May 13th, 2018 - 10 mons ago
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Account holder name
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Email address on account
Timeline
GetHuman680632 started working on this issue
May 13th, 2018 6:08pm
GetHuman680632 confirmed the issue is fixed. Hooray!
May 17th, 2018 12:45pm