My daughter saved up for months to purchase robux and in her excitement she didn't real...

GetHuman-thukayla's customer service issue with ROBLOX from May 2018

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The issue in GetHuman-thukayla's own words
Load it to account username kaylamon* versus kaylamonz ... My daughter saved up for months to purchase robux and in her excitement she didn't realise she was not logged in the correct account while purchasing the builders club**The * month Turbo builders club membership was loaded to the wrong account can you please change it to the correct account**Username: kaylamonz*to*Username:kaylamon*
This is especially frustrating as my daughter saved up months and it has spoiled her birthday
Please remove the x* month turbo builders club membership which as loaded approximately at midnight ******** daughter's birthday *Membership status*Turbo Builders Club membership added ***********Expiration date*Expires on *********from account username kaylamonz (*****@***.com)*Join date ********* *and add the builders club to *account username kaylamon*, (*****@***.com) join date ********
* year follower to roblox
Looked for transfer option but none available :(
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ROBLOX

* month turbo builders club
Customer service issue
Reported by GetHuman-thukayla
May 8th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 388 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman-thukayla started working on this issue
May 8th, 2018 2:32pm

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