Me and my sister was playing a game with this user named iiiBubblegum** and that user s...

GetHuman-poxtonel's Hacked Account issue with ROBLOX from May 2018

Help with my ROBLOX issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-poxtonel's own words
Me and my sister was playing a game with this user named iiiBubblegum** and that user said she will give me **million Robux and she hacked my axxounf, changed my password and changed my email and is now the owner of my email. so I cannot do anything plus I am very worried and scared.
GetHuman-poxtonel did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-poxtonel fixed the problem
The hacker didn't change the email on my account so I send a email to roblox and they said something and helped me and they were so much help
Please help with my ROBLOX issue
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What Do I Do If My Roblox Account Was Hacked?How Do You Change Your Username and Password on Roblox?How Do I Report Missing Robux to Roblox?What Do I Do If My Roblox Account Was Hacked?
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ROBLOX

Hacked Account issue
Reported by GetHuman-poxtonel
May 6th, 2018 - a yr ago
I have an issue with ROBLOX too
Fixed
GetHuman-poxtonel shared how to fix
Seen by 7 customers so far
Similar issue to 75236 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman-poxtonel started working on this issue
May 6th, 2018 9:28am
GetHuman-poxtonel confirmed the issue is fixed. Hooray!
May 8th, 2018 10:00pm