My daughters account animegracie** has been hacked a number of times and she has never...

GetHuman638850's Hacked Account issue with ROBLOX from April 2018

5390 similar
0 following
Help with my ROBLOX issue
Before contacting them, items GetHuman638850 may need:
Account holder name, Billing address, and Email address on account
GetHuman638850's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
The issue and preferred resolution, in GetHuman638850's own words:
My daughters account animegracie** has been hacked a number of times and she has never been able to get any help in recovering anything taking from her account. Today we got a email (gsellars *****@***.com) that HLW*****@***.com had taken over my daughters account. Gracie was able to get on her phone and get her account changed back. This other child doesn't know my child's p***word or email. This amazes me as a parent how kids are stealing from our kids and nothing can be done to them. The game is supposed to be fun and away to interact with other girls. My daughter has $** worth of robux in her account that we are worried about now. Unicorn*Haleyy** was able to get *** robux as of now. Please let me know what we can do to keep this from happening over and over. Please hold this child accountable for her actions. Thank you Lori Sellars **********
I trust that ROBLOX will make this right and come up with a resolution that is fair.
Help with my ROBLOX issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would ROBLOX email you?
This email address isn't valid
Follow this issue
See how GetHuman638850 fixes it.
This email address isn't valid


Hacked Account issue
Reported by GetHuman638850
Apr 29th, 2018 - 3 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 3 customers so far
Similar issue to 5390 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman638850 started working on this issue
Apr 29th 1:47am